FAQ

  • WHEN ARE MMJ HERB’S DOCTORS AVAILABLE?

    MMJ Herb doctors are available 7 days per week from 10 am to 10 pm (Pacific Time) including weekends and holidays.

  • WHAT WILL AN MMJ HERB DOCTOR’S RECOMMENDATION ENABLE ME TO DO?

    With an MMJ Herb Doctor’s Recommendation, you can legally visit a Medical Marijuana dispensary and purchase Medical Marijuana, or you can order delivery service from a Medical Marijuana dispensary.

  • DOES MY DOCTOR’S RECOMMENDATION EVER NEED TO BE RENEWED?

    Under the law, Doctor's Recommendations are required to be renewed on an annual basis. Prior to the expiration of your card, MMJ Herb will contact you with renewal options. A follow up consultation with an MMJ Herb doctor will be conducted before a renewal can be issued.

  • WHAT IS A DOCTOR’S RECOMMENDATION?

    A Doctor’s Recommendation is a legal document that states you have a qualifying medical condition (see Question 10) that complies with the qualifying conditions for the State of California under California Proposition 215. This recommendation is not a prescription, but is a necessary document for you to legally obtain Medical Marijuana.

  • WHAT IS CONSIDERED AS VALID PROOF OF CALIFORNIA RESIDENCE?

    The following items are considered as valid proof:
    California Department of Motor Vehicles printout
    California Voter Registration Card
    California (540)Tax Return(s) giving a California home address (with current dates)
    California Utility Bill (DPW, gas, telephone, cable, etc.)
    Pay Stub or Employment Verification Letter on company letterhead (signed by a Human Resources/Personnel manager)
    Car Registration and/or Car Insurance ID (California company)
    California Health Insurance ID or Medi-Cal ID
    Military Discharge Papers (DD214) or Leave and Earnings Statement (displaying California as the State of Record)
    Union Membership ID (for a California local).

  • AS A VERIFIED MEDICAL MARIJUANA USER, WHAT AM I LEGALLY PERMITTED TO DO?

    As a verified Medical Marijuana user, you may legally purchase, possess, cultivate, and transport Marijuana for your personal use. You may also legally order delivery service from a dispensary.

  • AS A VERIFIED MEDICAL MARIJUANA USER, WHAT AM I NOT LEGALLY PERMITTED TO DO?

    Under the law, you may not sell or give away Medical Marijuana, nor may you possess it with the intent to sell it. Additionally you may not smoke Medical Marijuana:
    In any place where smoking is prohibited by law
    In or within 1,000 feet of the grounds of a school, recreation center, or youth center, unless the medical use occurs within a residence
    On a school bus,
    While in a motor vehicle that is being operated
    While operating a boat.

  • IF I OBTAIN A PHYSICIAN’S RECOMMENDATION, HOW MUCH MARIJUANA AM I PERMITTED TO POSSESS OR GROW FOR MY PERSONAL USE?

    Under the law, eligible patients can possess six adult plants or 12 immature plants. However, because the California Supreme Court has ruled that the numbers of SB420 are arbitrary, patients can grow enough Marijuana to reasonably meet their medical needs. What this means is that if you grow a certain amount per month, you must personally consume that same amount.

  • WHAT IS THE DIFFERENCE BETWEEN A DOCTOR’S RECOMMENDATION AND AN ID CARD?

    The hard copy of the recommendation is an official legal document that allows you to use Marijuana legally. After obtaining the recommendation you should bring it to a dispensary or cannabis club for your first visit. After the first visit the MMJ-ID Card is typically all that’s needed. The MMJ-ID Card is a convenient way to identify you as having the legal right to use and possess Medical Marijuana. The MMJ-ID Card can provide you with peace of mind, as it provides documentation you may need in certain situations, such as traffic stops.

  • HOW LONG DOES THE VERIFICATION PROCESS TAKE?

    Typically the verification process takes just a few minutes, but there may be occasions where additional information is required. In those instances, a member of our customer service team will contact you. Please email us at info@mmjherb.com if our contact response time exceeds five minutes.

  • IS THE INFORMATION I PROVIDE TO MMJ HERB SHARED WITH ANYONE?

    The information you provide to the consulting doctor is strictly confidential. Your medical records will be maintained in our HIPAA-compliant secure system. Neither your health insurance company, employer, nor any other entity can access this information. Your information is private and completely secure.

  • HOW DO I APPLY?

    MMJ Herb operators are available for application processing 24/7 - 7 days per week. Your application process is completed entirely online, with no need for a visit to a clinic or doctor’s office.

  • WHAT ARE THE MEDICAL QUALIFICATIONS FOR MEDICAL MARIJUANA IN CALIFORNIA?

    Medical marijuana is legal in California when it is used for valid medical conditions. Your medical condition must be evaluated and verified by a doctor in order to qualify for a physician’s recommendation. The following is a list of qualifying medical conditions for the state of California under Proposition 215 also known as the Compassionate Care Act of 1996:

    - Alzheimer’s Disease
    - Amyotrophic Lateral Sclerosis
    - Anorexia
    - Arthritis
    - Cachexia
    - Cancer
    - Crohn’s Disease
    - Epilepsy
    - Glaucoma
    - Hepatitis C
    - HIV/AIDS
    - Lyme Disease
    - Migraine
    - Multiple Sclerosis (MS)
    - Muscle Spasms
    - Severe and Chronic Pain
    - Severe Nausea
    - Seizures
    - Spasticity
    - Other.

    California’s Marijuana Medical Program (MMP) does allow for other qualifying conditions, such as “any other chronic or persistent medical condition that limits the ability of the patient to conduct one or more major life activities as defined in the Americans with Disabilities Act of 1990, or if not alleviated, may cause serious harm to the patient’s safety, physical, or mental health.”

  • WHO IS ELIGIBLE FOR A MEDICAL MARIJUANA EVALUATION?

    California residents who are over the age of 18 and have health concerns qualify for an evaluation. If an evaluating physician finds that a patient's symptoms and conditions qualify (see Question 10), then Medical Marijuana is recommended and the patient is legally allowed to purchase, possess and use Medical Marijuana.

  • HOW DO I PAY FOR MY MMJ HERB SERVICES?

    You can pay by credit or debit Card. MMJ Herb accepts Visa and MasterCard.

  • WILL MMJ HERB ACCEPT MY INSURANCE?

    No, insurance does not cover your MMJ Herb services.

  • WHO IS LEGALLY ABLE TO WRITE A DOCTOR’S (MEDICAL MARIJUANA) RECOMMENDATION FOR ME?

    Any Physician or Osteopath licensed by the State of California can recommend or approve your personal use of Medical Marijuana. Not all doctors are comfortable with providing Medical Marijuana Recommendations, nor are all informed about Medical Marijuana use. When you use MMJ Herb, we quickly connect you with a qualified doctor already familiar with, and fully informed about the use of Medical Marijuana.

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